UI is the visual interface: layout, buttons, spacing, colors, typography.
UX is the user flow and logic: how easy, clear, and efficient the experience is.
Usually yes. Designing first reduces avoidable revisions during development and makes execution more consistent.
Yes. In many cases, key UX issues can be fixed through flow improvements, hierarchy changes, better layout logic, and clearer calls to action.
Yes. Depending on project scope, this may include wireframes, high-fidelity screens, and clickable prototypes.
No agency can guarantee conversion from design alone. But strong UX reduces friction, clarifies intent, and improves the probability of better performance.
Most standard business websites take 3 to 8 weeks depending on scope, number of pages, custom features, and revision speed.
Yes. Responsive design is standard. The site should work correctly across desktop, tablet, and mobile.
Yes. Responsive design is standard. The site should work correctly across desktop, tablet, and mobile.
Yes. A redesign often makes more sense when the structure exists but the branding, UX, speed, or conversion performance is weak.
Yes. Most clients should be able to update text, images, products, blog posts, and basic pages without relying on a developer.
Typically: brand positioning, logo direction, typography, color system, visual identity, and brand guidelines. Sometimes also messaging and tone of voice.
No. A logo is one asset. Branding is the broader system that shapes how the company is perceived.
Yes, if done carefully. A rebrand should improve clarity and perception without destroying recognition or trust.
Usually 2 to 6 weeks, depending on how deep the strategy work goes and how many deliverables are included.
Because trust, clarity, and positioning affect conversion. Bad branding creates doubt. Strong branding reduces hesitation and makes the business look more credible.
That depends on the stack, but agencies typically work with platforms like Shopify, WooCommerce, or custom ecommerce setups.
Yes. That can include store setup, product structure, collections, checkout flow, payment integration, shipping logic, and conversion-focused pages.
Yes. Often the better move is improving UX, product pages, speed, navigation, mobile experience, and conversion flow rather than starting over.
Yes. A proper ecommerce setup usually includes configuring payment gateways, shipping zones, rates, taxes, and order flow logic.
Usually through clearer product pages, stronger trust signals, better mobile UX, faster loading, improved navigation, and cleaner checkout flow.
